EquipmentCloud® Mobile

Features EquipmentCloud® Mobile

EquipmentCloud® Mobile is an app for machine manufacturers to work effectively and productively and to stay up to date - whether in the field at the machine, at the customer site or during service visits.
The cloud-based app provides a machine-centric view of relevant information and data that can be accessed anytime, anywhere.
STAY UP TO DATE• Browse, filter and retrieve machine master data, journal entries, issues, key figures and documents• Push notifications for maintenance and ticket status changes• Update service procedures on the move• Keep your team informed - anytime, anywhere• News feeds: share service, training and event information as news CONSISTENT SYNCHRONISATION• Access relevant machine data and information across all devices• Quick overview on the smartphone - detailed analysis on the PC• Create new tickets or journal entries, including images, with just a few clicks• Perform maintenance and inspections directly at the customer site using online checklists• Team benefits from more effective collaborationSECURE• Highest security standards for all data (machine, user & media data)• End-to-end encryption using TLS 1.2 / 1.3 standard• Hosted in the Oracle Cloud in Frankfurt, GermanyEASY AND INTUITIVE USER EXPERIENCE• Easy and intuitive to use when handling service cases at the customers site• Live support via interactive video calls - around the clock and from any location• Identify individual machines with QR code scanner• Identify machine and model hierarchies via in-app search functionNO PASSWORD MAYHEM• One sign-in with existing credentials - no additional PINs or usernames required• Stay signed in and never miss an update againHIGH-PERFORMANCE• Choose your own synchronization frequency• Download multiple document types such as .DOC, .PDF and .ZIP• Unlimited number of users accessing the application• Possibility of unlimited expansion of machines to be monitoredCUSTOMER CENTRIC AND AGILE• Feedback button in the app for requests, suggestions and tips• Customer-oriented expansion of functionalityNote: To log in to the EquipmentCloud® Mobile, you can either register for 30 days free of charge as a demo user or your company must have a valid EquipmentCloud® annual license.
Click here to register for demo access: https://equipmentcloud.io/